Intelligent
Automation
At SwiftAnt, we understand that while all RPA involves automation, not all automation is RPA. We elevate automation to the next level with intelligent solutions that go beyond standard RPA, eliminating errors, enhancing efficiency, and improving customer service. Our expertise spans UI Path, Microsoft automation, Power Automate, and Automation Anywhere, ensuring tailored solutions for your business.
Our approach
- Analysis & Design: Collaborate to analyze processes and identify automation opportunities.
- Bot Development & Testing: Utilize agile methods to develop and rigorously test custom bots.
- Deployment & Support: Seamlessly integrate bots with continuous support for optimal performance.
Ready to eliminate errors, boost efficiency, and enhance customer service with intelligent automation? Let's connect!
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HOW CAN WE HELP YOU?
We're here to help you leverage the full potential of our creative solutions, designed to propel your business to new heights. With SwiftAnt by your side, the possibilities are limitless, and the results are extraordinary.
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RACI matrix for Intelligent Automation
| Task/Activity | IT Vendor (SwiftAnt) | Client | 3rd Parties |
|---|---|---|---|
| Process Analysis & Design | Responsible | Accountable | Consulted |
| Bot Development & Testing | Responsible | Accountable | Informed |
| Deployment & Integration | Responsible | Accountable | Consulted |
| Ongoing Support & Maintenance | Responsible | Accountable | Informed |
- R (Responsible): Executes the task.
- A (Accountable): Ultimately answerable for the task’s success.
- C (Consulted): Provides input and feedback.
- I (Informed): Kept updated on progress.
Measuring Business Outcomes with
CARE
CREATE
New business
capabilities
AVOID
Manual and redundant
operations
REDUCE
Operational
overheads
ENHANCE
Customer experience & Productivity
STRATEGIC BUSINESS VALUE
OPERATIONAL EFFECTIVENESS
TRANSFORMATIONAL CHANGE
CREATE
Automation solutions that increase process efficiency by 45%
AVOID
30% reduction in reliance on manual workflows
INCREMENTAL CHANGE
ENHANCE
Customer service with a 50% improvement in response times
REDUCE
Operational costs by 25% through intelligent automation
What our customers are saying
Transforming Claims Automation with AI/ML Innovation
SwiftAnt has revolutionized our claims registration process through their advanced AI/ML technologies and automated workflows. Their ability to scan manual forms, automate reporting, and streamline the entire process has cut our management expenses by 50%. The integration of mobile and WhatsApp claims registration has greatly enhanced our customer experience, especially for the GenZ demographic.
Brettah Muthuri
ICT Manager, AKI