Accelerating Digitalization – Team SwiftAnt’s Viewpoint for Enterprise / B2B integrations
Let us start this discussion by asking, why is integration so important?
Business Case for seamless integration: Research proves that B2B Digital Leaders turn in much stronger financial performance and establish competitive market differentiation as their Order to Cash cycles are very low (when compared to customers). Such digital leaders also deliver much higher customer delight, with a visible and simplified supply chain. So, the maxim is simple and straight-forward i.e., “interconnecting islands of automation takes a lot of inefficiencies out of business processes”.
What is the problem? When the business case is so clear - what is delaying the legacy businesses to come out and address the seamless integration challenges? We think the problem lies in old school thought process + mindset issues.
Let us start by addressing the mindset issue first – Digitalization, when correctly done, will be much faster to implement. Digitalization must start with clarity of current business processes and a clear intent to throw out the inefficiencies in the current business processes.
Fundamental question: Is Digitalization not meant for creating newer business models? Yes, we do agree that the final state of Digitalization is enabling the business with newer business models. However, the first state is the seamless integration of current business processes, which leads towards the final state of business model innovation. This can be emphasized in a simple analogy that “A building is only as good as its foundation”. In this context, a robust foundation will be established when integration of business processes is achieved. Only then the Digital Transformation barriers will be overcome and the building (Digitalization) becomes stronger.
Fusion of Reverse and Re: Digitalization can be planned to be the fusion of Reverse-Engineering (to understand the current, which is based on the past) and Re-Engineering (set the direction for current and future) with the below approach:
As part of the Digitalization roadmap design and development, emphasis must be laid on below:
Just in case you are thinking that, by implementing all the above 4, you will be the pioneer in leveraging the Cloud-based integration platforms – perhaps, you are not correct as many have already done so. It is never late to be part of this journey and get benefitted by realizing the benefits depicted: