• Achieve More With Less

Insurance

Insurance

Pivot your insurance operations & processes to Digital with SwiftAnt’s solutions.

With our solutions, we will ensure insurance companies a smooth transition by harnessing the world’s seismic shift towards Digital.

  • Intelligent Insurance
  • Cognitive Automation for Insurance

AI / ML, Cognitive Analytics & RPA will change the way in which next generation Insurance operates & we will make that change seamlessly happen for you.

Business Case

Improve Customer Acquisition

  • Show your potential customers your advanced digital capabilities and experience with Cognitive Technologies
  • Address perceived needs of customer with customized premiums and product recommendations with Digital delivery
  • Rapidly scale up and down, always being able to serve new customers
  • Chat interfaces are everywhere, customers are ready for the next step; automated chatting
  • Intelligent Sales & marketing with customer segmentation & targeted campaigns with faster payments

Minimize Management Expenses & Claims

  • From Physical to Digital KYC
  • Intelligent damage assessment, Repair Cost Estimate & Fraud prevention
  • 15 to 90% cost reduction opportunity depending upon the characteristics of the functions selected for automation
  • Short payback period with low integration costs and high potential ROI
  • Mitigate security risks

Increase Revenue per user

  • Make Risk information available leveraging the data from connected devices
  • Customize pricing for customers based on risk profile
  • The supporting tasks will be performed by the Chatbot. Use your people to do what they do best; sell products and services
  • Gather, analyze and act on the customer’s preferences and irritations

Reduce churn

  • 24/7 Intelligent and automated customer support
  • High degree of accuracy and high – throughput. Provide high quality support, whenever the customer demands it
  • Sentiment analytics of customer feedback & Increase customer satisfaction by efficiently solving their issues and pain points
We have done this before

Motor Vehicle Insurance Conversational BOTS delivering Digital Excellence

  • CHALLENGE

    Inability to identify fake paper documents, leading to fraudulent insurance policies (>12% in the Industry)

  • AS-IS PROCESS

    Manual Verification Processes, by looking at the Insurance Certificate and Vehicle Registration number & calling multiple entities (taking 2+ days of elapsed time for one verification).

  • ADVERSE IMPACT WITH AS-IS PROCESS

    Opportunities for fake / fraudulent papers, which led to adverse impact to both Insurers and Insured personnel. Such an approach was eroding the profits of the industry & was also leading to dissatisfied end customer.

  • Bots TO RESCUE

    Instant Verification (vs calling multiple personnel). Leveraging Bots, Cognitive technologies & OCR, verification authorities just need to take 2 pictures and the whole end to end process is automated. Additionally all the stakeholders can have conversational capabilities about additional information like coverage details etc.